Building High-Performing Tech Teams with Irene Zaguskin

Key Takeaways

  • Digital transformation begins with cross-functional alignment – success requires tech, legal, risk, and business units at the same table from day one.
  • Agility in decision-making is critical – strategic pivots must be normalized as part of adaptive governance, not treated as setbacks.
  • AI readiness is a leadership imperative – firms must equip their people with tools and training to stay competitive in a GenAI-powered economy.
  • Confidence gaps affect career mobility – Zaguskin explains why women must apply for roles even if they meet only some of the criteria.
  • Risk-aware innovation builds trust – effective CIOs de-risk technology implementations through shared accountability and vendor collaboration.
What makes Irene Zaguskin’s tech leadership relevant to legal professionals?
As CIO of a major professional services firm, she explains how lawyers, tech leads, and risk officers must collaborate closely to manage digital transformation responsibly.

How does she frame the role of AI in professional services?
Zaguskin views AI as a tool for augmenting, not replacing, human capability, emphasizing the need for governance, trust, and cross-training.

Why should legal professionals listen?
Those involved in innovation, cybersecurity, or multidisciplinary teams will gain practical strategies for aligning legal functions with digital and operational change.

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