PROBLEM

  • CIBC legal team had very complex translation needs.
  • Various documents required translation, including proxy circulars, litigation documents, structured notes, prospectuses, and other fund documentation.
  • Use of multiple different providers resulted in inconsistencies in translation and added cost.
  • Several different departments within the bank with different workflows.

SOLUTION

  • All translations of legal documents were consolidated with Alexa Translations.
  • Cutting-edge Translation A.I. combined with dedicated CIBC specific linguists.
  • Single point of contact to manage all translation projects.
  • Implemented an A.I. enterprise solution ensuring messaging was consistent throughout the bank.

BENEFITS

40%
in cost savings for translation services
  • Significant improvement in consistency and processing speed for all projects.
  • Dedicated project manager provides single customer view resulting in increased efficiency.

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